Returns, Refunds, + CAncellations

RETURNS & ORDER CANCELLATIONS

Customers may cancel transactions at any time prior to midnight of the third business day from the date the invoice is written up. {Civil Code 1689.7) No cancellations are permitted after 72 hours. If the customer purports to cancel an order for custom-made products after 72 hours following the time the order is placed or does not pick up or accept delivery of the custom-made products, the customer shall forfeit the deposit to Aby's Custom Upholstery and shall owe the full balance of the custom-made goods. The customer will also be responsible for paying any banking fees, lawyer's fees, and time that is lost to recuperate the balance owed.

There are no refunds, exchanges, or credits on custom-made orders.

A $40.00 fee will be charged for any check returned for non-sufficient funds. If a stop-payment is made on any check, or credit card transaction, the customer will be responsible for paying any banking fees, lawyer's fees, service fees, and time lost to recuperate funds.

All cancellations for services paid by cash, check or credit card (subject to collection) will be refunded by company check and require up to 4 weeks for processing. There will be no cash refunds.